Wardani, Reski (2023) DIGITALISASI PELAYANAN PUBLIK : STUDI FENOMENOLOGI TENTANG MAKNA TEKNOLOGI INFORMASI DALAM MENINGKATKAN KUALITAS LAYANAN PUBLIK = DIGITALIZATION OF PUBLIC SERVICE: A PHENOMENOLOGICAL STUDY OF THE MEANING OF INFORMATION TECHNOLOGY IN INCREASING THE QUALITY OF PUBLIC SERVICES. Thesis thesis, Universitas Hasanuddin.