LOBO', DITA YULIARTY TARUK (2026) Penerapan Prinsip Total Quality Management (TQM) dalam Pelayanan Kesehatan di Puskesmas Ponrang Kabupaten Luwu = The Implementation of Total Quality Management (TQM) Principles in Healthcare Services at Ponrang Community Health Center Luwu Regency. Skripsi thesis, UNIVERSITAS HASANUDDIN.