TRISNAWATI, ADE IRMA (2024) Efektivitas Pengelolaan Program Pengaduan Ruang Peduli Pada Perusahaan Umum Daerah Air Minum Kota Makassar = Effectiveness of Management of the Care Room Complaints Program at the Makassar City Regional Drinking Water Company. Skripsi thesis, Universitas Hasanuddin.