Sanapang, Gracela Marisa (2023) PENGARUH E-SERVICE QUALITY DAN E-TRUST TERHADAP REPURCHASE INTENTION MELALUI E-WORD OF MOUTH (E-WOM) SEBAGAI VARIABEL INTERVENING PADA MEDIA APLIKASI E-COMMERCE SHOPEE KONSUMEN GENERASI Y DI KOTA MAKASSAR = THE EFFECT OF E-SERVICE QUALITY AND E-TRUST ON REPURCHASE INTENTION THROUGH E-WORD OF MOUTH (E-WOM) AS AN INTERVENING E-COMMERCE SHOPEE ON GEN Y IN MAKASSAR CITY. Thesis thesis, Universitas Hasanuddin.
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