Salo, Oni Kurniawan (2024) Analisis Pengaruh Kualitas Layanan dan Nilai Nasabah Terhadap Loyalitas Nasabah Melalui Kepuasan Nasabah Sebagai Variabel Intervening (Studi Kasus Pada BRI Kantor Cabang Rantepao) = Analysis of the Effect of Service Quality and Customer Value on Customer Loyalty Through Customer Satisfaction as an Intervening Variable (Case Study at BRI Rantepao Branch Office). Skripsi thesis, Universitas Hasanuddin.