Items where Author is "Musa, Muhammad Ichwan"

Thesis

Musa, Muhammad Ichwan (2023) PENGARUH OPERANT SERVICE QUALITY TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER ENGAGEMENT DAN CUSTOMER SATISFACTION (BERDASARKAN PENDEKATAN SERVICE DOMINANT LOGIC) DALAM MEMILIH CAFÉ DI KOTA MAKASSAR (Studi Pada Pengunjung Café Di Kota Makassar) = THE EFFECT OF OPERANT SERVICE QUALITY ON REPURCHASE INTENTION THROUGH CUSTOMER ENGAGEMENT AND CUSTOMER SATISFACTION (BASED ON SERVICE DOMINANT LOGIC APPROACH) IN SELECTING A CAFÉ IN THE CITY OF MAKASSAR (Study on Café Visitors in Makassar City). Disertasi thesis, Universitas Hasanuddin.