Masyhur, Fadhlan Zharif (2024) PENGARUH KEPUASAN DAN KEPERCAYAAN PELANGGAN TERHADAP LOYALITAS PELANGGAN GRAB DI KOTA MAKASSAR = THE INFLUENCE OF CUSTOMER SATISFACTION AND TRUST ON GRAB CUSTOMER LOYALTY IN MAKASSAR CITY. Skripsi thesis, Universitas Hasanuddin.