Jufri, Siti Nurazizah (2021) EFEKTIVITAS PENERAPAN TOTAL QUALITY MANAGEMENT (TQM) DAN HUBUNGANNYA DENGAN KINERJA MANAJERIAL PADA PT. SANG HYANG SERI (PERSERO) CABANG MAROS = EFFECTIVENESS OF THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT (TQM) AND ITS RELATIONSHIP WITH MANAGERIAL PERFORMANCE AT PT. SANG HYANG SERI (PERSERO) MAROS BRANCH. Skripsi thesis, Universitas Hasanuddin.