Hidayati, Fitri (2025) STRATEGI PENINGKATAN KINERJA RUMAH SAKIT MELALUI PENDEKATAN VALUE CHAIN (SERVICE DELIVERY) DI RUMAH SAKIT UMUM DAERAH BERIMAN BALIKPAPAN = STRATEGY FOR IMPROVING HOSPITAL PERFORMANCE THROUGH THE VALUE CHAIN (SERVICE DELIVERY) APPROACH IN BERIMAN REGIONAL PUBLIC HOSPITAL BALIKPAPAN. Thesis thesis, Universitas Hasanuddin.