Harmawan, Moh. Rafli (2024) Analisis Pengaruh Kualitas Layanan, Nilai Dan Pengalaman Pelanggan Terhadap Kepuasan Pelanggan (Studi Kasus Pengguna Layanan Kereta Api Sulawesi Selatan) = Analysis of the Influence of Service Quality, Value and Customer Experience on Customer Satisfaction (Case Study of South Sulawesi Railway Service Users). Skripsi thesis, Universitas Hasanuddin.
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