DALIMUNTE, WINDA NURUL HIKMA (2025) ANALISIS KINERJA PELAYANAN RUMAH SAKIT KHUSUS DAERAH GIGI DAN MULUT PROVINSI SULAWESI SELATAN DENGAN PENDEKATAN PERSPEKTIF CUSTOMER DALAM BALANCED SCORECARD = ANALYSIS OF THE SERVICE PERFORMANCE OF SPECIAL DENTAL AND ORAL HOSPITALS IN SOUTH SULAWESI PROVINCE WITH A CUSTOMER PERSPECTIVE APPROACH IN BALANCED SCORECARD. Skripsi thesis, Universitas Hasanuddin.