Items where Author is "Calista, Dea"

Calista, Dea (2022) ANALISIS KUALITAS LAYANAN DENGAN METODE IMPORTANT PERFORMANCE ANALYSIS (IPA) DAN POTENTIAL GAIN IN CUSTOMER VALUE’S (PGCV) (Studi Kasus : PT. Indosat Ooredoo Hutchison Wilayah Makassar) = SERVICE QUALITY ANALYSIS WITH IMPORTANT PERFORMANCE ANALYSIS (IPA) AND POTENTIAL GAIN IN CUSTOMER VALUE'S (PGCV) METHODS (Case Study : PT. Indosat Ooredoo Hutchison Makassar Region). Skripsi thesis, Universitas Hasanuddin.