CAHYANI, ANDI WULANDARI NUR (2024) Efektivitas Penanganan Laporan Pengaduan SP4N-Lapor! di Dinas Bina Marga dan Bina Konstruksi Provinsi Sulawesi Selatan = Effectiveness of Handling SP4N-Lapor! Complaint Reports At the Department of Highways and Construction Development of South Sulawesi Province. Skripsi thesis, Universitas Hasanuddin.