Batsira, Irene Serly (2025) ANALISIS PENGARUH KINERJA PERAWAT TERHADAP MUTU PELAYANAN DI RUANG RAWAT JALAN RUMAH SAKIT HERMINA MAKASSAR = ANALYSIS OF THE INFLUENCE OF NURSES PERFORMANCE ON THE QUALITY OF SERVICE IN THE HOSPITALIZATION UNIT OF HERMINA HOSPITAL MAKASSAR. Thesis thesis, Universitas Hasanuddin.