Effect of the principles of good corporate governance on satisfaction of inpatients at Bahagia type c hospital, Makassar City

Objective: This study aims to analyze the effect of the principles of good corporate governance on the satisfaction of inpatients in the Happy General Hospital of Makassar City. Method: This study is a cross-sectional study. There are 83 samples calculated using the Slovin formula. Data were analyzed by Chi-square test. Results: The results of the analysis show that there is a relationship between the principle of independence (p = 0.000) and the principle of fairness (p = 0.000) to the satisfaction of inpa- tients. Conclusion: It is recommended that hospitals maintain and further improve service quality as well as the need for an assessment of patient satisfaction which later becomes a reference material in evaluating hospital activities and programs.