Do Job Resources have a role in job crafting of hospital staff in Mamuju Regency, at the fourth industrial revolution at Hospital Context: JD-R Theory Perspectives

Job crafting (JC) is the most important aspect for hospital staff to deliver quality health services, especially in the 4.0 industrial revolution, as the demand for quality health services is very dynamic. According to the JD-R Perspectives theory, it is influenced by job resources (JR) and labor demand (JD). The study of JC staff at rural area is limited, which may differ in the character of the customer from the urban area. The characteristics of the customer can affect the demand for quality health service influencing the job demand of hospital staff. This study aims to analyse the role of JR in JC behaviour of hospital staff at Rural area, Mamuju at 4.0 era. The population consists of all the staff of 3 (three) hospitals, 614 respectively, and 155 staff selected as sample. The data was analysed using correlation test, spearman test based on non- parametric variables. The result of the test showed that p value was 0,097 more than ⍶ value 0,05. This result shows that JR is not statistically related to the JC of the hospital staff in Mamuju Regency. The conclusion is that the JR can only encourage JC only when the staff have a high JD. This is in line with JD-R Theory perspective that the JC will be stimulated by situational factors, JD and JR at the same time. Staff will have JC when they have JR and JD at the same time. Future research should measure the correlation of the two variable JD and JR with JC.