Arma, Ahmad Rijal (2016) LEARNING ORGANIZATION DALAM IMPLEMENTASI NEW PUBLIC SERVICE DI PEMERINTAH KOTA PALU = LEARNING ORGANIZATION IN THE IMPLEMENTATION OF THE NEW PUBLIC SERVICES IN PALU LOCAL GOVERNMENT. Disertasi thesis, Universitas Hasanuddin.
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Abstract (Abstrak)
Penelitian ini bertujuan mengetahui pengaruh organisasi pembelajar terhadap motivasi pelayanan publik, komitmen organisasi, perilaku kewargaan organisasi, dan kinerja pelayanan dalam implementasi new public services di kantor pemerintah Kota Palu. Penelitian ini tergolong jenis penelitian survei dan kausal. Data dikumpulkan melalui kuesioner dengan sampel penelitian sebanyak 221 pegawai di kantor pemerintah kota palu. Teknik pengamilan sampel, yaitu multifarious sampling atau combined sampling dengan memadukan teknik pengambilan sampel secara purposif dan penarikan sampel berstrata (proportionate stratified random sampling). Data dianalisis menggunakan structural equation modelling partial least square (SEM PLS)...
Kata Kunci : Organisasi pembelajaran, motivasi pelayanan publik, komitmen organisasi, perilaku kewargaan organisasi, kinerja pelayanan.
| Item Type: | Thesis (Disertasi) |
|---|---|
| Uncontrolled Keywords: | Learners organization, motivation of public servants, organizational commitment, behavior of organizational citizenship, service perfomance |
| Subjects: | H Social Sciences > HB Economic Theory |
| Depositing User: | S.Sos Rasman - |
| Date Deposited: | 07 May 2024 07:13 |
| Last Modified: | 07 May 2024 07:13 |
| URI: | http://repository.unhas.ac.id:443/id/eprint/32284 |
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