PENGARUH KUALITAS LAYANAN, ORGANIZATIONAL CITIZENSHIP BEHAVIOR, CITRA PERUSAHAAN TERHADAP KEPUASAN PELANGGAN DAN LOYALITAS PELANGGAN (STUDI PADA HOTEL BERBINTANG DI MANADO)

JULIANA OGI, IMELDA WELLIN (2013) PENGARUH KUALITAS LAYANAN, ORGANIZATIONAL CITIZENSHIP BEHAVIOR, CITRA PERUSAHAAN TERHADAP KEPUASAN PELANGGAN DAN LOYALITAS PELANGGAN (STUDI PADA HOTEL BERBINTANG DI MANADO). Disertasi thesis, Universitas Hasanuddin.

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Item Type: Thesis (Disertasi)
Subjects: H Social Sciences > HC Economic History and Conditions
Depositing User: Kamaluddin
Date Deposited: 15 Nov 2021 02:59
Last Modified: 15 Nov 2021 02:59
URI: http://repository.unhas.ac.id:443/id/eprint/10563

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