NINGSIH, SYAHRANI DWI (2025) RESPONSIVITAS PENANGANAN ADUAN MELALUI APLIKASI PARALLUTA' (STUDI KASUS DI DINAS PERHUBUNGAN KOTA MAKASSAR) = RESPONSIVENESS IN HANDLING COMPLAINTS TROUGH THE PARALLUTA' APPLICATION (CASE STUDY AT THE MAKASSAR CITY DEPARTMENT OF TRANSPORTATION). Skripsi thesis, Universitas Hasanuddin.
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