Items where Author is "MAULANA, MUH. ALIEF RIVALDI"

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Thesis

MAULANA, MUH. ALIEF RIVALDI (2024) ANALISIS SENTIMEN KUALITAS PELAYANAN TOKOPEDIA TERHADAP KEPUASAN PELANGGAN MENGGUNAKAN OPINION MINING, IMPORTANCE PERFORMANCE ANALYSIS, DAN POTENTIAL GAIN IN CUSTOMER VALUE = Sentiment Analysis of Tokopedia's Service Quality on Customer Satisfaction Using Opinion Mining, Importance Performance Analysis, and Potential Gain in Customer Value. Skripsi thesis, Universitas Hasanuddin.

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