KUSUMAH, RADEN DAROJAT WIRABUANA (2025) EFEKTIVITAS PERSONALISASI BERBASIS DATA DALAM PEMASARAN OMNI-CHANNEL STUDI PADA PT MATAHARI DEPARTEMENT STORE TBK. = EFFECTIVENESS OF DATA-BASED PERSONALIZATION IN OMNI-CHANNEL MARKETING A STUDY AT PT MATAHARI DEPARTMENT STORE TBK. Thesis thesis, Universitas Hasanuddin.