KHAERY, FATHUL (2026) Responsivitas Pelayanan Publik dalam Penanganan Pengaduan Masyarakat (Studi Kasus Kantor PDAM Wilayah Pelayanan II Kota Makassar) = Responsiveness of Public Service in Handling Public Complains (Case Study of PDAM Office Service Area II Makassar City). Skripsi thesis, UNIVERSITAS HASANUDDIN.