ISTIQAMAH, NURUL (2025) Penerapan Konsep Omotenashi dan Design Thinking dalam Layanan Pelanggan di Anime Isekai Izakaya: Nobu Karya Natsuya Semikawa (2018) = The Application of Omotenashi and Design Thinking Concepts in Customer Service in the Anime Isekai Izakaya: Nobu by Natsuya Semikawa (2018). Skripsi thesis, Universitas Hasanuddin.