ISTIQAMAH, AINUL (2026) PENGARUH PERSEPSI MUTU PELAYANAN TERHADAP KEPUASAN PASIEN DI BALAI BESAR KESEHATAN PARU MASYARAKAT (BBKPM) KOTA MAKASSAR = THE INFLUENCE OF PERCEIVED SERVICE QUALITY ON PATIENT SATISFACTION AT THE CENTER FOR PUBLIC LUNG HEALTH (BBKPM) IN MAKASSAR CITY. Skripsi thesis, Universitas Hasanuddin.