BASIR, YULITA (2025) ENGARUH CUSTOMER PERCEIVED VALUE DAN KEPUASAN PASIEN TERHADAP MINAT PEMANFAATAN KEMBALI RAWAT JALAN DI RUMAH SAKIT HERMINA KENDARI = THE INFLUENCE OF CUSTOMER PERCEIVED VALUE AND PATIENT SATISFACTION ON OUTPATIENT LOYALITY AT HERMINA KENDARI HOSPITAL. Thesis thesis, Universitas Hasanuddin.